You can use Sidequest to create and operate up to 100 helpdesk channels in your Slack workspace. We know this can be a pain, and we’re sorry for asking you to do it. First, you should open Task Manager.If Task Manager launches in compact mode, click the More details button in the bottom-right corner.
#Slack desktop app keeps reloadidg how to
I’m used to a smaller font size in the Slack app only and. We are no longer supporting this browser, so you’ll need to switch to one of our supported browsers to keep using Slack. How to manage apps that launch at startup using Task Manager. All functionality is available right inside Slack, both on mobile and desktop devices. App keeps crashing and hanging, sometimes it won’t send message not providing any visual. Sidequest enables you to receive support tickets in private channels, document status changes and request-based communication and serves as a single point of truth. With the option to either drag-and-drop, bulk import via the optional browser plugin or simply direct-add via the interface’s own App Store - adding new content to a desktop is a breeze. All tickets will be public, and you will have to rely on the discipline of your users to keep the channel tidy.įor a more reliable, safe and tidy setup, you may want to rely on a Slack extension such as Sidequest for Slack. #tech_helpdesk – and invite your support team, using the channel title and purpose to convey its meaning to your entire team. To do so, you set up a channel for each helpdesk – e.g.
use the features that are included with Slack already. There are two ways to do so.Įither, you can rely on native Slack functionality, i.e. Now that you have made all initial considerations, it's time to set up your helpdesk inside Slack.
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